Frequently Asked Questions

IPTV (Internet Protocol Television) is a service that delivers television content over the internet instead of traditional cable or satellite. With PiqTV, you can stream thousands of live channels and on-demand content directly to your device.

After subscribing, you'll receive login credentials via WhatsApp. Simply download a compatible IPTV app on your device, enter your credentials, and start streaming. It's that easy!

No! Since PiqTV delivers international programming to your TV via the Internet, no satellite dish is required.

You need a high-speed internet connection of at least 15 Mbps for SD content, 20 Mbps for HD content, and 30 Mbps for Ultra HD content. A stable connection is more important than raw speed.

Yes, PiqTV works worldwide. However, some channels may have geographic restrictions. A VPN can help access all content from anywhere.

We accept various payment methods including PayPal, credit/debit cards, cryptocurrency, and other options. Contact us via WhatsApp for available payment options.

Simply choose your plan on our Subscriptions page and click "Book Now." This will open WhatsApp where you can complete your order with our team.

We activate all new accounts within 4 hours after the invoice is paid.

Yes! You can upgrade your plan at any time. Contact support via WhatsApp, and we'll help you upgrade and adjust your billing accordingly.

Unfortunately, due to the nature of our product we CANNOT OFFER ANY REFUNDS after purchase has been made. NO EXCEPTIONS! We strive hard to provide quality stable service. However, we are not in full control of the internet and some interruptions can and will happen. We strongly recommend trying our free 24-hour trial before purchasing.

Yes! We offer a FREE fully functioning 24-hour trial so you can test our service before committing. Visit our Free Trial page to get started.

PiqTV works on Amazon Firestick, Android TV, Smart TVs (Samsung, LG), iOS devices, Android phones/tablets, Roku (via mirroring), MAG boxes, Windows PC, and Mac.

You can install on as many devices as you want but can only have active the number of connections purchased at the same time. Having more active connections than purchased can cause your IP address to be banned.

Using a VPN service is not mandatory for IPTV streaming, as the streaming itself is secure. However, you have the option to further protect your internet connection by using an anonymization service like a VPN, which adds an extra layer of security and prevents tracing.

Please perform a restart on your equipment before troubleshooting. Power off your router, pull the plug for 1 minute and power on again. This will clear the cache from your router. Then turn your TV box or Smart TV off, pull the plug for 1 minute and turn back on. This will clear out all the old cache settings and should provide a fresh connection.

If the link is not working, always check the link on PC using VLC software. If it works, it means there is something wrong on your end. When typing in your M3U link, make sure you are not entering any spaces and you are not using your M3U link on other devices. Contact us if the link does not work on your PC after troubleshooting.

Buffering is usually caused by slow internet or network congestion. Try restarting your router, using a wired connection, lowering stream quality, or closing other apps using bandwidth.

PiqTV offers over 10,000 live channels from the US and around the world, plus 136,000+ movies and TV shows on demand.

Yes, we have EPG (Electronic Program Guide). Note: EPG doesn't work for all channels/countries.

We include all major sports networks: ESPN, NFL Network, NBA TV, NHL Network, MLB Network, Fox Sports, CBS Sports, beIN Sports, and PPV/UFC events.

Yes! We include HBO, Showtime, Starz, Cinemax, and other premium movie networks.

Yes, most channels are available in HD, FHD, and many in 4K quality. Quality depends on the source and your internet speed.