Privacy Policy
How we collect, use, and protect your information
Last updated: March 23, 2026
Introduction
PiqTV ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Phone number (for WhatsApp support)
- Payment information (processed securely by third-party providers)
- Device information for service setup
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the collected information for:
- Providing and maintaining our IPTV service
- Processing transactions and sending related information
- Responding to customer service requests
- Sending promotional communications (with your consent)
- Improving our website and services
- Detecting and preventing fraud or abuse
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (payment processors, hosting providers)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some features of our website.
Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Objection to data processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information below.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: